About Quality Carpet and Flooring in Akron

Our Story

With over 35 years experience in the industry, Bob Gaither has combined his extensive expertise with competitive pricing and superior service to drive business at Quality Carpet and Flooring.

"Our philosophy is to treat each and every customer like family," said Gaither.  "We have the know-how to do the job right and are committed to professionalism and honesty in every sale.  We work hard to do it better, offering the best products in flooring and carpeting and have excellent installers who are dedicated to customer satisfaction."

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Flooring experts at Quality Carpet and Flooring

Who We Are

We are a family-owned business with a strong passion for turning dreams into reality. We have proudly served the Akron area for many years to build our reputation of providing excellent quality and service at any budget.

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Frequently Asked Questions

What factors should I consider when choosing flooring?

In addition to personal preference on the look and feel of your floor, there are many factors to take into account. Every space may have different requirements for functionality. For example, things like underlay, wear, heat and waterproof requirements, and transitions to other flooring are just some of the things that are important in choosing the right floor for you. Our experts are happy to guide you in understanding and recommending the best way forward. Give us a call today!

I don’t know where to start. Can you help me with this?

Selecting the right floor can feel overwhelming with so many options and considerations. Our staff are experts on this subject and always excited to help you get started on this journey!

How do I know what type of flooring is best for my space?

From carpet to hardwood, engineered flooring, and more, there are many options to choose from. The decision should consider the function of the space, as well as the look you want, and we are here to guide you through the process of choosing the right floor for your space. Call us today so that we can help!

Still Have a Questions?

If you cannot find the answer to your question in our FAQs, you can always contact us. We will answer you shortly!

Customer Testimonials

Nancy H.

Thank you Quality Carpet and Flooring for the help yesterday with the carpet padding. You couldn't have been more kind and helpful. We will certainly do business with you in the future!

Paula G.

Excellent service and information from Jim at the store. Brought home samples. Bob, the owner, did measuring and, with three contiguous but separate areas to measure (bedroom, walk through closet, vanity area) was very accurate. Both are friendly, helpful gentlemen. Installation was professional, speedy, and clean.

I'm sure I could have done more comparison shopping, and, in fact, checked a bargain-type carpet dealer. But I wanted experience, good advice, and a fair price. I feel I got that. I also am interested in new kitchen flooring and will be a return customer when I can afford it.

Nancy & William Z.

It was a good experience. We had a bad experience with another company, and had to have the carpet ripped out because it was of poor quality. We were very skeptical about using other companies, and had not used Quality Carpet & Flooring before. I had spoken with Dianne and she was very helpful. She called to make sure the scheduling was right and made sure we were ready to go. The people there, all of them, you couldn't find nicer people. We have two more rooms to do and will definitely call them again whenever we're ready for the rest of it.

Mike

I purchased carpet from Quality Carpet earlier this year, and was very happy with their service and value. They assisted me in selecting durable carpeting, and their installers did a very good job. They have been in business for a very long time. Strongly recommended.

Kerry M.

They had really good customer service and they were very prompt. They showed up exactly when they were supposed to and they were very friendly. We would use them again in the future.

The last job Bob did for me was replacing my family room carpeting. The room is 24 x 15. He suggested several types of carpeting for us to choose from, giving pros and cons of each. We were encouraged to take home large samples. When we couldn't decide between two samples for color he ordered even larger pieces to help us in our selection. I have used Bob for over 20 yrs and always found his pricing to be very competitive.. He carries fine quality merchandise and his sales people are knowledgeable about the products. Bob has always come to our home to measure before even giving a "ballpark" figure. This is at no charge. He grew up in the business as it was owned by his father previously.

Vic & Marty L

Bob measured the area and gave us a price range, high to low, after we told him the type of carpeting we were considering. For example, we wanted a high quality nylon not polyester or wool. As stated above, he went out of his way to be sure we were satisfied with our selection. Much of Bob's business is word of mouth. He is very interested in your satisfaction and wants you to be a return customer not just a one time sale to meet a quota. Our old carpeting and pad were removed and hauled away by his installers. The carpet is pre cut in his workroom prior to delivery so the installer has less chance of damage to your home by trying to wrestle a big roll of carpeting in your home. I have never had a bad experience with Bob. I recommended him to my clients as well because I trusted his work. When I had forgotten to clear a large closet so the carpeting could be installed he offered to come back later to do it at no additional charge. This was not just a special favor to me; it's the way he does business. Obviously, we were very happy with the result of our purchase.

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